Shipping Policy

All orders are shipped via FedEx and are fully insured to the value of the package. Please do not mention the words Jewelers/Jewelry/Diamond or any other words indicating the contents of the package. Replace with the Initial “J” or “D” for the word in your business name. This is very important for insuring the package. Failing to do so will decline the insurance claim in event of a loss.

We endeavor to ship customer orders same day for all orders received by 4 PM EST on weekdays for in-stock items. Any items that are out of stock will be back ordered and we will deliver them within 45 days of purchase

Please note: We encourage all customers to inspect their packages for damage upon receipt before signing for the package.